RETURNS AND EXCHANGES

EXCHANGE

EXCHANGES ARE NOT ACCEPTED. PLEASE RETURN THE ORDER AND THEN ORDER THE PRODUCT AGAIN IN THE SIZE SUITABLE FOR YOU.

RETURNS

YOU CAN RETURN AN ORDER WITHIN 14 CALENDAR DAYS AFTER THE SHIPMENT IS RECEIVED. TO REQUEST A REFUND, PLEASE SEND A MESSAGE TO THE ADDRESS: SHOP@VANDANOVAK.COM. DON’T FORGET TO ATTACH THE RETURN FORM WHICH HAS BEEN INCLUDED IN THE SHIPMENT. YOU CAN ALSO DOWNLOAD THE RETURN FORM.

THE GOODS CAN BE SENT INDIVIDUALLY – BY COURIER OR POSTAL POLAND. PLEASE KEEP YOUR PACKAGE NUMBER TO THE TIME OF COMPLETION OF THE EXCHANGE PROCESS. AT THE TIME, WHEN WE RECEIVE A RETURNED PRODUCT IN AN INTEGRATED CONDITION, MONEY FOR THE PRODUCT WILL BE TRANSFERRED TO YOUR BANK ACCOUNT. WE WILL INFORM YOU ABOUT THIS EMAIL.

YOU CAN ALSO RETURN PERSONALLY IN OUR STATIONARY STORE AT THE ADDRESS: VANDA NOVAK, UL. MOKOTOWSKA 51/53, 00-542 WARSAW.

REMEMBER THAT THE RETURNED PRODUCT MUST NOT HAVE TRACKS OF USE. PLEASE SEND ALL DOCUMENTS PROVIDED IN THE PACKAGE.